Warranty Info

If within 2 years from the date you purchased one of our products, this product fails due to a defect in material or workmanship, Happygun will repair or replace your product, or any necessary components, free of charge.

All items undergo strict quality tests before we ship products ensuring all units, accessories, and attachments are working well. Manual and Helpcenter articles with video tutorials are also provided. This warranty does not apply to damage that HappyGun determines to be from repairs made or attempted by anyone other than HappyGun authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents. For any warranty issues, please email support@HappyGun.com.

Happygun does not authorize anyone, including, but not limited to, retailers, remote purchasers or the subsequent consumer purchaser of the product from a retailer to obligate Happygun in any way beyond the terms set forth herein.

This warranty does not cover damage caused by

a. misuse or abuse
b. accident, liquids including but not limited to water or lotions, the attachment of any unauthorized accessories
c. alteration to the product
d. improper use
e. unauthorized repairs or modifications
f. improper use of electrical power supply
g. loss of power, variation in line voltage
h. dropped product
i. malfunction or damage of an operating part from failure to provide Happygun recommended maintenance
j. transportation damage, theft, neglect, vandalism or environmental conditions
k. loss of use during the period the product is at the Happygun repair facility or otherwise awaiting parts or repair or any other conditions whatsoever that are beyond the control of Happygun.
l. improper/incorrect process of attaching/detaching massage heads causing stuck parts and/or damaged unit.

This warranty provides you with specific legal rights. You may have additional rights, which may vary from state to state. Because of individual state regulations, some of the above limitations and exclusions may not apply to you.

This warranty is effective for all Happygun products purchased through a Happygun website within the timelines covered. Any modifications or adaptation to enable it to operate in any other country are not covered under this warranty.

Extended holiday return policy

As a valued customer, we are glad to introduce to you our Extended Holiday Return Promo! Purchases made from November 1, 2021, through November 30, 2021, have an extended return period through January 9, 2022, excluding items purchased with a third-party seller.