Henry Ford once said “If I had asked people what they wanted, they would have said faster horses.”
That means it is our job to fully hear out what challenges our customers are having and what results would improve their quality of life. Once we have a good understanding of the issue we have the gift and opportunity to be of service by thinking critically about what we can create/invent to maximize happiness and delight our customers.
The first time you hold one of these devices you just know: this is going to help people! Our small team realized prices were prohibiting customers worldwide from getting the full benefit of these products. We became focused on making these relief machines affordable and cost effective. Sure, what we do isn't glamorous but we work happy every day because of the people who tell us we've played a small part in helping you feel good. As a team we stay focused on helping you get the greatest benefit massage gun with the absolute lowest price.
Our company and our service to you is one way we translate our broader passion for worldwide win-win benefit.
Service is the reason we were created, service is what helps us feel excited to come to work, service is what gives our careers meaning! We take “the customer is always right” to a whole new level: to us a customer is a gift, an opportunity to make someone smile, touch someone’s life in a positive way, a chance to leave a happiness footprint we are proud of. Customers are trusting us with their money and the opportunity to serve them. This is an honor and a privilege that we will maximize in our mission to benefit our planet.
We treat our customers as if they were family, with respect, compassion, and care.
We treat our employees with dignity, loyalty, and fairness. Their dedication is critical to Happygun’s success.
We work in the massage community, promote therapeutic massage development, and conduct business in an ethical and responsible manner.